Our mission

To give victims of fraud the best chance of recovering their money through our specialist expertise.

In 2021, Directors Stuart and Will started Refund Restored after seeing how unfairly victims of fraud were being treated by their banks. Despite doing nothing wrong, people were routinely being denied the recovery of their funds, with no transparent or trustworthy support to turn to.

It wasn’t right, and it certainly wasn’t fair.

Having worked in financial services for many years, Stuart and Will knew the banks had obligations they were avoiding. So Refund Restored was their response: a highly experienced team of fraud recovery specialists who know the regulations just as well as the banks do, but are entirely on the customers’ side.

Since then, we’ve helped over 6,000 clients recover more than $140 million from fraudulent schemes. And we’ll continue to help as many people as possible by always giving them the best chance to get their money back.